YOUR FAVORITE DAY
We know this is your favorite day—the day that’s all about you. From the moment you step through our doors, the noise of the outside world fades away, replaced by the calm rhythm of self-care. This is where you get to exhale, reset, and let someone take care of you for a change.
At Root 319, we believe beauty isn’t just about how you look—it’s about how you feel when you leave. Whether you’re here for a subtle refresh or a total transformation, our team is dedicated to creating an experience that feels personal, thoughtful, and completely yours. So settle in, sip something you love, and let us help you reconnect with your confidence—one beautiful moment at a time.
Cancellation Policy
We greatly appreciate your choice to experience our luxurious salon and spa services. To ensure the utmost efficiency and convenience for both you and our team, we require appointments for services exceeding $50 be secured with a credit card on file at the time of booking.
In the event that you need to cancel your appointment, we understand that circumstances can arise. We ask for a minimum of 48 hours notice for cancellations, allowing us to adjust our schedule and accommodate others. For appointments canceled on the day of the scheduled service, a $30 cancellation fee will be charged to the credit card on file.
In the case of a no-show without prior communication, will result in a $30 no-show fee. We understand that emergencies and sickness can unexpectedly impact plans. If you find yourself in such a situation, we appreciate your prompt communication to make appropriate arrangements.
To ensure a smooth experience, we proactively send out an email confirmation three days prior to your appointment, followed by a text reminder 24-hours before.
We value your time, trust, and commitment to our services. Your understanding of our booking and cancellation policies helps us maintain the highest level of professionalism and above standard service quality. Thank you for allowing us to maintain a smooth operation.